Post Warranty Services

One simple solution for IT equipment from a variety of manufacturers

Your renewal partner for IBM and Lenovo across Europe

Europlus Direct is the renewal partner for both IBM and Lenovo across Europe.  We have been renewing maintenance on behalf of IBM since 2004 and for Lenovo since 2015 when the System x server business was sold by IBM to Lenovo.

We receive data from IBM and Lenovo informing us of when maintenance is due to expire and for Lenovo we contact customers 30 days before expiry of the contract and for IBM 15 days prior to expiry.

We will offer you the full range of services and ensure that all services are registered with Lenovo and IBM.

Certified Platinum Lenovo Business Partner

We are a Certified Platinum Lenovo Business Partner, underlining our commitment to keeping your IT system and your business working hard for you.

IBM Certified Business Partner

Europlus Direct is a Certified Business Partner for IBM.

Have multiple machines or want to add and cover more machines?

Need one simple solution for an IT system that’s evolved with your business over time?

Then a maintenance contract will be offered to you.

If you have IT equipment from a variety of manufacturers which require Post Warranty services please contact us now and we will provide a quote.

Want to protect your IT system in one easy step?

Then call us today on +44 (0)113 887 8650

Or take advantage of our Free Warranty Check

Our Post-warranty option

You can choose Europlus Direct’s Post-warranty option, either when your existing manufacturer warranty is coming to an end or when you’ve come to the end of an In warranty upgrade term with us.

You can also choose between our 1 year or 2 year options, depending on your needs.

Easy to buy and maintain

All services are registered free of charge with Lenovo and IBM

One simple contract between you and Lenovo/IBM

Straightforward with annual prepaid invoicing

Delivered with a renewal reminder

Delivered with the option to buy a Committed Fix

Engineers are guaranteed to answer call-outs within 4 hours

Example Renewal Letters

You may have received one of these. If not please send your email and we will add you to the email renewal database.

Have multiple machines or want to add and cover more machines?

Need one simple solution for an IT system that’s evolved with your business over time?

Then the Lenovo or IBM Maintenance Contract from Europlus Direct could be the option for you.

The smart way to keep all of your IT system running smoothly and reduce the need for repairs, it can offer machine repair, preventative and predictive maintenance, error analysis and remote support, problem and engineering change management and system defect voice support.

Have older hardware

Own hardware not supported by the service pack

Run high-end servers

Have multiple hardware systems

Maintain a custom-built system

Require a customised level of service

Need an easier way to manage expiry dates and add new machines and new configurations on

Have a large number of machines

Our experience delivers you the right solution

Trusted by over 20,000 business customers

Wonderful service very well-tuned to our needs and requirements and competitive pricing